Contact TowMyCar
Need help with an active booking, a billing question, or anything else? Send us a message and we'll get back within one working day. If you're currently broken down, the fastest route is to request a recovery quote — drivers in your area respond directly.
Phone
+44 7535 806237Response time
Within one working day for non-urgent enquiries.
Registered address
46 Throwley Way, Sutton, England, SM1 4AF
When to contact us
Active recovery booking
Use the in-request chat to message your driver directly — it's faster than email and the driver gets a push notification.
Account, billing or dispute
Email support@towmycar.uk or use the form below. Include your request reference if you have one.
Driver enquiries
Looking for recovery driver work? See recovery driver jobs or go straight to driver sign-up.
Send us a message
Contact Us
Get Support from Our Team
If you need help with an ongoing request, have technical issues with our platform, or simply want to ask a question, we're here to assist.
Call us
Email us
support@towmycar.ukContact FAQs
How quickly will TowMyCar respond to my message?+
Most contact-form messages are answered within one working day. For an urgent breakdown or recovery, do not wait for an email reply — request a quote directly on the car-recovery or breakdown-assistance pages to reach drivers in your area immediately.
Who do I contact for help with an active recovery booking?+
If you already have an active request, the fastest route is to message the assigned driver inside that request. For platform issues (payment, account, dispute), email support@towmycar.uk with your request reference.
I'm a recovery driver — should I use this form to apply?+
No need — visit our recovery driver jobs page or go directly to the driver sign-up. Use this form only for support questions about an existing driver account.
Where is TowMyCar based?+
46 Throwley Way, Sutton, England, SM1 4AF. We are a UK-only marketplace covering recovery and breakdown assistance across England, Scotland, Wales and Northern Ireland.
