Contact TowMyCar
Need help with an active booking, a billing question, or anything else? Send us a message and we'll get back within one working day. If you're currently broken down, the fastest route is to request a recovery quote — drivers in your area respond directly.
Phone
+44 7535 806237Phone
+44 7944 750497Response time
Within one working day for non-urgent enquiries.
Registered address
46 Throwley Way, Sutton, England, SM1 4AF
When to contact us
Active recovery booking
Use the in-request chat to message your driver directly — it's faster than email and the driver gets a push notification.
Account, billing or dispute
Email support@towmycar.uk or use the form below. Include your request reference if you have one.
Driver enquiries
Looking for recovery driver work? Head to our dedicated driver site recoverydrivers.uk or go straight to driver sign-up.
Send us a message
Contact Us
Get Support from Our Team
If you need help with an ongoing request, have technical issues with our platform, or simply want to ask a question, we're here to assist.
Email us
support@towmycar.ukContact FAQs
How quickly will TowMyCar respond to my message?+
Most contact-form messages are answered within one working day. For an urgent breakdown or recovery, do not wait for an email reply — request a quote directly on the car-recovery or breakdown-assistance pages to reach drivers in your area immediately.
Who do I contact for help with an active recovery booking?+
If you already have an active request, the fastest route is to message the assigned driver inside that request. For platform issues (payment, account, dispute), email support@towmycar.uk with your request reference.
I'm a recovery driver — should I use this form to apply?+
No need — our driver site lives at recoverydrivers.uk, where you can sign up and manage your driver account. Use this form only for customer support questions.
Where is TowMyCar based?+
46 Throwley Way, Sutton, England, SM1 4AF. We are a UK-only marketplace covering recovery and breakdown assistance across England, Scotland, Wales and Northern Ireland.
